FAQ
FAQ
Where we see clients, who is accepting, groups, insurance, and how to request an appointment.
Where do you see clients?
We are 100% telehealth. Clinicians are licensed to see clients in California, Colorado, Florida, Nevada, New York, and Virginia. Who can see you in which state depends on that clinician’s licenses—details are on Meet the Team.
Who is accepting new clients?
Associates and trainees take general individual, couples, and family referrals. Request an appointment with any clinician through the portal. Current openings are also listed on the homepage.
All associates and trainees are clinically supervised. California associates are supervised by Dr. Melissa Stolsig, Psy.D. (CA PSY30738) and, when listed on Meet the Team, also by Ms. Eileen Joy Esporo, LCSW (CA LCSW71415). Health care students are supervised by Dr. Melissa Stolsig using her license for the client’s state (CA PSY30738; NY 025532; CO PSY.0005510; FL TPPY1024; NV PY1137; VA 0810008494).
Dr. Melissa Stolsig completes the initial appointment with every new client. After that first visit, follow-up care continues with a well-matched associate clinician under our Collaborative Care model.
Ms. Eileen Joy Esporo, LCSW accepts new individual clients who are licensed providers or behavioral health graduate students, or clients seen by the graduate student staff she supervises. She is not available for general therapy referrals.
How do I request an appointment?
Create your account with New Client Registration / Request an Appointment. Intake contacts you through secure portal messaging. Directly messaging clinicians slows the process.
What about groups?
Groups have rolling admission up to 12 people.
Stress Management for Anxiety & Depression
Meets every other Monday, 6–7 p.m. Pacific, with Dr. Stolsig (two sections).
Stress Management for PTSD
Meets every other Wednesday, 5–6 p.m. Pacific.
Coping Skills Group
A Coping Skills Group with Ms. Shen and Ms. Liu meets Thursdays, 12–1 p.m. Pacific.
Do you take insurance?
Yes. Plans commonly accepted by the practice include:
- Aetna (nationwide contract)
- Cigna / Evernorth (nationwide contract)
- Anthem / Blue Cross
- Blue Shield of California
- Carelon Behavioral Health, including Empire BlueCross BlueShield (New York) and EmblemHealth plans managed by Carelon
- Optum / United Healthcare
- TriCare West & East
- Medicare (Original Medicare telehealth; Medicare Advantage plans are not accepted)
- MHN / HealthNet
Network status can vary by clinician and state. See our Insurance & Fees page for the full list, out-of-network / Thrizer options, and cash-pay ranges.
Is this an emergency service?
No. Turning Point Psychology Center does not provide emergency or crisis care. If you or someone you know is in crisis, call 911 or go to the nearest emergency room. For the 988 Suicide & Crisis Lifeline, call or text 988. Crisis Text Line: text HOME to 741741.
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